Problems with GenAI in Social Platforms

Key Points:

– GenAI, or General Artificial Intelligence, is facing a range of challenges on social platforms.
– Content moderation and disinformation continue to be major issues that AI struggles to effectively address.
– The complexity of different languages and non-English content poses a significant problem for GenAI.
– Social platforms have been unsuccessful in solving these problems so far.

Content Moderation and Disinformation:

Social platforms have long struggled with the daunting task of content moderation and combating disinformation. While AI algorithms have been implemented to tackle these issues, their effectiveness is still questionable. GenAI, in particular, faces difficulties in accurately flagging and removing inappropriate or misleading content. The ever-evolving nature of disinformation techniques makes it hard for AI to keep up, resulting in the spread of false information that continues to harm users’ experiences.

Non-English Languages:

Another major hurdle for GenAI is the diversity of languages and non-English content on social platforms. Different languages often have unique complexities and nuances that make it challenging for AI algorithms to accurately understand and interpret. This poses a significant problem when it comes to content moderation, as AI may struggle to identify potentially harmful content or accurately translate and provide context for non-English posts. The limitations of GenAI in this area hinder its ability to create a safer and more inclusive online environment.

Social Platforms’ Struggles:

Social platforms have been grappling with these issues for years but have yet to find a foolproof solution. Despite continuous advancements in AI technology, the complexity and ever-changing nature of content moderation and non-English languages present ongoing challenges. The GenAI systems in place often fall short in effectively addressing these problems, leaving social platforms with an uphill battle to create a safe and inclusive online space for users.

Author’s Take:

While GenAI holds immense potential, it is evident that it still has a long way to go in conquering the challenges presented by content moderation, disinformation, and non-English languages. The struggles faced by social platforms in solving these issues highlight the complexity of the tasks at hand. As AI continues to evolve, it is crucial to invest in improving its capabilities to ensure a more reliable and inclusive online environment for all users.

Original article: https://www.wired.com/story/generative-ai-web-2-mistakes/